SMS Privacy Policy

This SMS Privacy Policy describes how Fair Auto Sales ("we," "us," or "our"), located at 2720 W Main St, Boise, ID 83702, collects, uses, and protects the personal information you provide when opting in to receive text message communications from us.

By opting in to our SMS program, you acknowledge that you have read, understood, and agree to the terms of this policy. This policy is incorporated by reference into our full Privacy Policy and Terms of Use.

You may opt in to receive SMS communications from Fair Auto Sales through any of the following methods:

• Submitting a web form on our website that includes your mobile number and SMS consent checkbox
• Signing an opt-in form at our dealership in person
• Texting a designated keyword to our SMS short code or long code
• Verbally providing consent during a phone call, which is confirmed via a follow-up opt-in text

When you opt in, you may receive the following types of SMS communications from Fair Auto Sales:

• Vehicle availability updates and new inventory alerts
• Special promotions, limited-time offers, and seasonal sales
• Service appointment reminders and follow-up confirmations
• Test drive scheduling and follow-up messages
• Financing status updates and document requests
• Post-purchase satisfaction surveys and support messages

Message frequency varies based on your level of engagement with Fair Auto Sales and the nature of your inquiry or purchase. In general, you can expect:

We respect your time and inbox. Our team is committed to sending only relevant, timely communications — never excessive or repetitive messages that add no value.

Fair Auto Sales does not charge any fee to receive our SMS messages. However, your mobile carrier's standard messaging rates may apply.

Fair Auto Sales is not responsible for any fees, charges, or overage costs that your mobile carrier may apply as a result of receiving our SMS communications.

When you opt in to our SMS program, we collect and store the following information:

• Your mobile phone number (required)
• Your first and last name, if provided
• Vehicle preferences or inquiry details you share with us
• Opt-in date, time, and method (for compliance records)
• Message delivery status and engagement data

Fair Auto Sales takes your privacy seriously. We are firmly committed to the following:

• We do not sell your mobile number or personal data to any third party
• We do not rent or trade your contact information to outside marketing companies
• We do not share your data with affiliates for their independent marketing purposes
• Your data stays with Fair Auto Sales — period

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• Encrypted data storage and transmission (TLS/SSL)
• Access restricted to authorized personnel only
• Regular security audits and compliance reviews
• Secure deletion of data upon opt-out request

While we take every reasonable precaution to protect your data, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your information, please contact us directly.

You may withdraw your consent and opt out of our SMS program at any time using any of the following methods:

• Reply HELP to any message to receive support information and contact details
• Email us directly at info@fair-auto-sales.com with your opt-out request
• Visit us in person at 2720 W Main St, Boise, ID 83702

Our SMS program is intended exclusively for individuals who are 18 years of age or older. By opting in to receive SMS messages from Fair Auto Sales, you confirm and warrant that:

• You are at least 18 years of age
• You are the authorized account holder or user of the mobile number you provided
• You have the legal capacity to enter into this agreement

We do not knowingly collect information from or send SMS messages to individuals under the age of 18. If we become aware that a minor has opted in, we will immediately remove them from our program.

Fair Auto Sales is fully committed to operating our SMS program in compliance with all applicable laws, regulations, and industry guidelines, including but not limited to:

• TCPA — Telephone Consumer Protection Act
• CTIA — Cellular Telecommunications Industry Association Messaging Guidelines
• CAN-SPAM Act — for related electronic communications
• Idaho State consumer protection and privacy regulations
• Individual wireless carrier messaging policies and requirements

Fair Auto Sales reserves the right to update or modify this SMS Privacy Policy at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Notify active SMS subscribers of significant changes via text message where required by law
• Post the updated policy on our website at fair-auto-sales.com

Your continued receipt of SMS messages from Fair Auto Sales after any policy changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed.